Partner program rules, agency notes

Scope

These notes are extra context for partners who resell, bundle, or invoice Hostzera as part of client engagements. The main program rules still apply, same tiers, bonuses, and Fast Start as every other partner.

Commercial conduct

Bill clients transparently; pass through acceptable use, content, and resource limits.
Provide accurate business identity and escalation contacts for customers you bring.
Do not claim to be Hostzera corporate staff unless explicitly authorized in writing.

Pricing & accounts

Partner buy rates, bundles, and account structures are defined in your dashboard and contract. Unauthorized account transfers, cycling sign-ups for incentives, or "straw" clients may result in clawback and termination.

Support boundaries

You handle first-line questions about what you sold and how you bill. Hostzera addresses platform defects, network incidents, and control-panel issues per its support tiers. Misrepresenting SLAs or support scope is prohibited.

Earnings & payouts

Margin and commission accrue on eligible, collected revenue net of refunds and chargebacks. The €50 minimum payout threshold applies unless your agreement states otherwise. You may need to submit tax documentation before funds are released.

Suspension & termination

Either party may terminate per the agreement. Hostzera may suspend immediately for fraud, abuse, or legal exposure. Wind-down of client migrations and final settlements follow the contract.